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To obtain warranty service for Ashdown products, you must FIRST obtain a warranty repair authorization from the North American distributor for Ashdown. Contact Derek Lawrence at (905) 405-1229  ext 240.  If you must ship the unit to us, please enclose your original purchase receipt or a good copy.

For in-warranty or post-warranty service, please print the Service Order Form. Fill in the information requested on the form and send or take it to the service center. See the FAQ for more information.

Warranty repairs may incur certain costs to the owner such as parts shipping expenses or bench test fees if the problem cannot be verified under test. Speakers will be inspected for evidence of excessive power or other abuse before warranty allowance is made.  Speaker failure must be due to a manufacturing defect in order for the failure to be covered under warranty. Tubes and speakers may have a shorter warranty than the circuit boards. Please read the FAQ and your equipment warranty.

Ashdown products are warranted to the original owner for one year from date of purchase. Warranty is non-transferable. Vacuum tubes are not included in warranty.

Ashdown website links:

Ashdown Home Page