Preston Electronics, LLC
13413 Smart Road         Lee's Summit, MO 64086
(816) 537-7242

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To obtain warranty service for B-52 products, you must provide your original purchase receipt or a good copy.

For in-warranty or post-warranty service, please print the Service Order Form. Fill in the information requested on the form and send or take it to the service center. See the FAQ for more information.

Warranty repairs may incur certain costs to the owner such as parts shipping expenses or bench test fees if the problem cannot be verified under test. Speakers will be inspected for evidence of excessive power or other abuse before warranty allowance is made.  Speaker failure must be due to a manufacturing defect in order for the failure to be covered under warranty. Tubes and speakers may have a shorter warranty than the circuit boards. Please read the FAQ and your equipment warranty.

 

B-52 website links:

B-52 Home Page

B-52 Warranty Statement