Preston Electronics, LLC
13413 Smart Road
Lee's Summit, MO 64086
(816) 537-7242
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FAQ
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NOTE: Distribution rights for Hughes & Kettner were recently transferred to a different distributor. As of this writing (5/08) all warranty service arrangements are in transition. We are currently not accepting H&K units for warranty service. In addition, parts availability is very limited so repair of non-warranty units may be subject to long delays. For information, see the Hughes & Kettner website
To obtain warranty service for Hughes & Kettner products, you must provide your original purchase receipt or a good copy. For in-warranty or post-warranty service, please print the Service Order Form. Fill in the information requested on the form and send or take it to the service center. See the FAQ for more information. Warranty repairs may incur certain costs to the owner such as parts shipping expenses or bench test fees if the problem cannot be verified under test. Tubes and speakers may have a shorter warranty than the circuit boards. Please read the FAQ and your equipment warranty.
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