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Preston Electronics has terminated our warranty agreements with ETI. We no longer provide warranty service for B-52 products.
To obtain warranty service for B-52 products, contact B-52 Customer Service at 1-800-344-4384 to make arrangements. You will need to provide your model name/number and serial number, and will probably be requested to fax a copy of your purchase receipt to them.
B-52 website links:
B-52 Professional / E.T.I. Sound Systems, INC.
3383 Gage Ave, Huntington Park,
Toll free: 1-800-344-4384