Preston Electronics, LLC


To obtain warranty service for Hughes & Kettner products, you must provide your original purchase receipt or a good copy.

For in-warranty or post-warranty service, please print the Service Order Form. Fill in the information requested on the form and send or take it to the service center. See the FAQ for more information.

Warranty repairs may incur certain costs to the owner such as parts shipping expenses or bench test fees if the problem cannot be verified under test. Tubes and speakers may have a shorter warranty than the circuit boards. Please read the FAQ and your equipment warranty.

Note: The warranty statement on the H&K Website is for Europe.  The U.S. Distributor for H&K has slightly different terms.  As of this writing (11/2011) the US terms are not posted on any website.

The most notable difference is that vacuum tubes are covered by warranty for 90 days from date of purchase.

Be sure and check the warranty statement that came with your equipment.

Hughes & Kettner Website