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We provide service for Kurzweil Pro portable keyboards only.
To obtain warranty service for Kurzweil products, you must provide your original purchase receipt or a good copy.
For in-warranty or post-warranty service, please print the Service Order Form. Fill in the information requested on the form and send or take it to the service center. See the FAQ for more information.
Warranty repairs may incur certain costs to the owner such as parts shipping expenses or bench test fees if the problem cannot be verified under test. Please read the FAQ and your equipment warranty.
Kurzweil Warranty Quick Reference
New Pro Products: one-year parts and labor warranty from the date of purchase by the end-user.
Reconditioned Pro Products: all reconditioned Professional products have a 90-day warranty on parts and labor from the date of purchase by the end-user.
New Home Products: 2 years labor, 3 years parts
Reconditioned Home Products: reconditioned Home products sold after August 1, 2001 have a limited 1-year parts and labor warranty on electronic parts and key action parts from the date of purchase by the end-user.
Pro products include: All series: K2000, K2500, K2600, K2661, PC88, PC2, SP76/88, DMTI, Expressionmate, KMP-1, ME-1, KME-61, KSP8, Rumour and Mangler.
Home products include: Mark series, LE-1 (Troubadour), KHP-101, and RG series.