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Samson Audio equipment and Hartke products are built by the same company.
To obtain warranty service for Samson products, you must provide your original purchase receipt or a good copy.
For in-warranty or post-warranty service, please print the Service Order Form. Fill in the information requested on the form and send or take it to the service center.
Warranty repairs may incur certain costs to the owner such as parts shipping expenses or bench test fees if the problem cannot be verified under test. Tubes and speakers may have a shorter warranty than the circuit boards. Please read the FAQ and your equipment warranty.