To obtain warranty service for Roland products, you must provide your original purchase receipt or a good copy.
NOTE: We do not perform repairs on Drum Trigger Pads (in or out of warranty). Certain other models of products cannot be serviced by us under warranty. (See the list below.) Contact Roland Customer Service at 323-890-3700 or by email to arrange repairs.
For in-warranty or post-warranty service, please print the Service Order Form. Fill in the information requested on the form and send or take it to the service center. See the FAQ for more information..
Warranty repairs may incur certain costs to the owner such as parts shipping expenses or bench test fees if the problem cannot be verified under test. Tubes and speakers may have a shorter warranty than the circuit boards. Please read the FAQ and your equipment warranty.
Roland product warranty statement
For warranty services for the following products, contact Roland Customer Service at 323-890-3700.
Ø ALL Edirol Products.
Ø ALL BOSS Compact and
Twin Pedals
Ø Micro-BR Digital
Recorder
Ø ALL FD Series High Hat
Pedals
Ø ALL PD and PDX Drum
Pads
Ø ALL CY Series Cymbals
Ø ALL VH Series Cymbals
Ø ALL DR Series Products
Ø ALL DP Series Damper
Pedals
Ø ALL TU Series Tuners
Ø AB-2 & AD-3 Pedals
Ø ALL DM Series Monitors
Ø ALL MA Series Monitors
Ø ALL RT Series Drum
Triggers
Ø ALL FS Series Foot
Switches
Ø ALL FV Series Products
Ø ALL DB Series
Metronomes
Ø ALL Micro Cube Series
Amplifiers
Ø ALL Cube Series
Amplifiers
Ø ALL Hardware
Accessories